Priority Support


  • No charge for software updates (includes volume license installation packages for orders of 50 licenses or greater)
  • Priority e-mail support for all support issues; this will immediately notify support staff and put the support ticket to the top of the response queue.
  • Access to a direct phone line to discuss support issues "in person" during US business hours (9am-5pm, US Central Time Zone).
  • 72-hour max response time for all reported issues.
  • Priority bug fixing.
  • Custom hotfix builds if necessary.
  • Remote diagnostic assistance (if allowed by customer) to connect via the internet to the customer's PC or server for troubleshooting.
  • Cost is 20% of the license cost of the software, renewable on an annual basis.

  • Contact sales@win2pdf.com for information on ordering Priority Support.





    3 Simple Steps to Get you started with Win2PDF

    1
    Download Win2PDF

    Start with the free Win2PDF trial edition. Download, double click on the setup, and install. You'll have a new printer named Win2PDF for creating PDF files.

    There is no time limit to the trial version, but an extra page will be added to every PDF document.

    2
    Purchase a license

    If you like it, buy a license online. You'll get a license emailed to you right away.

    3
    Activate

    No need to re-download. Enter your license key and start creating quality PDF files.